Your Lab Has a Person It Cannot Afford to Lose. That's a Systems Problem.

Here's what happens when that person calls in sick, goes on vacation, or puts in their two weeks — and what the labs that have solved it are doing differently.

What you’ll get:

  • Why the One Person Problem is not a staffing issue: 0 documented systems exist in most labs for the knowledge holding it all together.
  • The three moments when the problem becomes impossible to ignore: sick day, vacation, and two weeks notice.
  • Why cross-training and handoff notes only cover 40% of what actually needs to happen.
  • What a plug-and-play lab looks like: new hires productive on Day 1, not after 60–90 days of trial and error.